Addiction Awareness: Tackling Taboos In The Workplace

Addiction can take many forms, from smartphones to substance abuse. However, no matter the addiction, the impact that this illness has can be devastating – both for the sufferer, and their family and friends.

Addiction is a complex condition that can affect anyone, regardless of background, profession, or personal circumstances. It may involve substance abuse, such as drugs or alcohol, or behavioural addictions like gaming, and even internet dependency. Addiction not only impacts the individuals struggling with it but also their loved ones, and, by extension, their workplaces.

For employers, addressing addiction can be particularly challenging. However, it is an issue that must be acknowledged to safeguard both individual well-being and the health of the organization.

What is addiction?

Addiction is defined as the inability to stop using a substance or engaging in a behaviour despite its harmful consequences. It is a chronic condition, often influenced by a combination of genetic and environmental factors. Individuals struggling with addiction may face not only physical and psychological challenges but also significant social stigmas, as addiction is often misunderstood as a lack of willpower on the part of the individual.

Addiction in the GCC: a growing challenge

The social and economic transformations of the past few decades have brought new opportunities and challenges alike to the GCC region. The UAE, for example, has undergone rapid development, and with an expatriate population exceeding 88%, the exposure to different lifestyles has grown. While Islamic law prohibits the consumption of alcohol and narcotics, the country has seen a need to balance traditional values with the realities of a globalized society. As of 2020, alcohol regulations were amended to reflect these changes, though narcotics remain strictly prohibited with penalties for use, possession, or trafficking.

However, across the GCC region, addiction is a rising concern. And, though research is limited, existing studies indicate that substance abuse cases are increasing. A World Health Organization (WHO) study found that the prevalence of drug use disorders in the GCC ranges from 0.2% to 0.7% of the population. Although these percentages may seem like a small portion of the population, a society that thrives is one where every life matters and should be cared for.’

How is addiction being tackled?

Governments in the GCC are increasingly recognizing the importance of tackling addiction through specialized clinics and support systems. For example, in Saudi Arabia, several initiatives have been launched, including the establishment of dedicated addiction treatment centers, ensuring that individuals struggling with addiction can access the care they need.

The UAE has also introduced progressive measures, including a law that exempts individuals seeking help for drug addiction from prosecution. Family members, such as parents, spouses, or siblings, can also come forward on behalf of the individual, and treatment is provided through in-centre or outpatient programs for up to two years. However, non-compliance with the rehabilitation process may lead to legal consequences. These efforts reflect a growing regional commitment to addressing addiction and supporting individuals in overcoming their struggles, enabling them to lead healthier, more fulfilling lives.

Addressing taboos in the workplace

Although addiction still affects a relatively small proportion of the population, its impact can still be devastating – for the sufferer, their family, and employers. Addiction often leads to absenteeism, reduced productivity, and accidents in the workplace. And from both a professional and legal perspective, approaching the topic with caution and compassion is essential.

Spotting the signs of addiction

For employers, identifying signs of addiction can be challenging, as symptoms may overlap with those of stress or illness. However, being aware of certain behavioural changes may help flag potential issues. Common signs of addiction include:

• Frequent unexplained absences

• Behavioural changes such as aggression, irritability, or inappropriate behaviour

• Persistent fatigue or mood swings

• Reduced productivity or attention to detail

• Unexplained financial difficulties

Note that the signs of addiction are not definitive proof of the condition itself and adequate due diligence must be taken. However, while these signs alone may not definitively indicate addiction, they can signal the need for further investigation and, most importantly, support.

A balanced approach: providing support while ensuring safety

Employers need to strike a delicate balance between offering support and maintaining workplace safety, particularly in high-risk industries where impaired judgment could endanger others. While it is essential to be supportive, if an employee is under the influence while at work, immediate action is required to protect everyone involved. In such cases, disciplinary action may be necessary in accordance with local laws, but should always be balanced with the aim of rehabilitation wherever possible.

Supporting employees

Employers play a key role in offering support to employees dealing with addiction, whether they are suffering themselves or supporting a close friend or family member. Here are a few ways to provide support:

1. Clear policies and communication: Ensure that your employee handbook clearly outlines the company’s stance on drug and alcohol use, in line with local law. Regularly communicate these policies during onboarding and through periodic training.

2. Non-punitive support: Unless there is clear evidence of misconduct or lawbreaking, approach employees with compassion rather than discipline. Many addiction symptoms manifest as performance issues, which can be addressed through targeted support such as adjusted targets, training, or monitoring over time.

3. Counseling and Employee Assistance Programs (EAPs) for employees with family members facing addiction: Often, employees may not struggle with addiction themselves but may carry the burden of a family member who does. Offering counselling or access to support services for these employees can help mitigate stress and ensure they remain focused and healthy at work.

For example, GulfCare’s range of benefits includes access to EAPs which can provide employees with support through a range of life’s challenges, including family issues. They can gain 24/7 access to confidential, professional experts via phone, chat, email, or the mobile app. Flagging the support available to your employees can make a real difference in outcomes. To learn more about GulfCare’s corporate healthcare plans, contact us today.

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Disclaimer: This blog is for informational purposes only and should not be considered legal advice. Employers must ensure that their policies comply with local laws and regulations regarding addiction and workplace safety.